Privacy Policy

Teach English Creatively — The Gobo Method

Last updated: 12 October 2026

At Teach English Creatively, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or purchase our educational products and teaching resources.

Website: https://teachenglishcreatively.com

Data Controller: Clare Littleton, trading as Teach English Creatively — The Gobo Method

Contact Email: thegobomethod@gmail.com

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following personal information when you use our website:

Information you provide directly:

  • Your name and email address.

  • Billing information required to process purchases.

  • Contact details supplied through enquiry forms.

  • Information you provide when requesting support or communicating with us.

  • Your preferences regarding optional marketing communications.

Information collected automatically:

  • IP address and general device information.

  • Browser type and operating system.

  • Website usage information, where collected through our website tools.

  • Cookies and similar technologies, subject to applicable consent requirements.

We only collect personal information that is reasonably necessary for the purposes described in this policy.

2. How We Use Your Information

We use personal information to:

  • Process orders and provide access to purchased digital products.

  • Deliver Professional Teaching Licences and Interactive Board Collections.

  • Provide Welcome Guides, access instructions and customer support.

  • Respond to enquiries and requests.

  • Maintain the security and functionality of our website.

  • Keep appropriate financial and transaction records.

  • Send educational updates or promotional communications where permitted by law.

  • Improve our website and services using appropriate analytics, where enabled.

We do not sell your personal information to advertisers or data brokers.

3. Our Legal Bases for Processing

Under UK data protection law, we rely on appropriate legal bases for processing personal information.

These may include:

Contract: Where processing is necessary to fulfil a purchase, provide access to educational resources or respond to requests relating to an agreement.

Legal obligation: Where information must be retained or disclosed to comply with applicable legal, tax or accounting requirements.

Legitimate interests: Where necessary for reasonable business purposes, such as website security, fraud prevention and customer support, provided these interests do not override your rights.

Consent: Where required for optional marketing communications, non-essential cookies or other activities that depend on your permission.

Where processing relies on consent, you may withdraw that consent at any time.

4. Orders and Payment Processing

When you purchase a product, we collect or receive the information necessary to process your order and provide the purchased resources.

Payments are processed through third-party payment services, including Stripe where applicable.

Payment providers handle payment information in accordance with their own privacy and security policies.

We do not intentionally store complete payment card numbers or card security codes on our website.

We may retain transaction records, order details and purchase confirmations for customer support, accounting and legal compliance.

5. Third-Party Services

Our website and educational resources may use third-party services, including:

  • Hostinger: Website hosting, website management, online shop and related services.

  • Stripe: Secure payment processing.

  • Miro: Interactive educational activity boards.

  • Genially: Interactive presentations and learning activities.

  • Heyzine: Digital publications and flipbooks.

These providers may process information when you use their services or interact with embedded content.

Their own privacy policies may also apply.

We encourage users to review the privacy policies of third-party services before creating accounts or providing personal information.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies.

Essential cookies support necessary functions such as website operation, security and checkout.

Optional cookies may be used for analytics, embedded media or other non-essential purposes.

Where required by UK law, we will request your consent before placing or accessing non-essential cookies.

You may also manage cookies through your browser settings and any cookie preference controls provided on our website.

Further information about the cookies actually used on our website should be available through our cookie information or consent settings.

7. Marketing Communications

We may occasionally share information with subscribers about new teaching resources, educational developments and The Gobo Method.

Where consent is required, we will only send marketing communications to people who have agreed to receive them.

You may unsubscribe or withdraw marketing consent at any time by following the instructions in our communications or contacting us directly.

Purchasing a product does not automatically require you to subscribe to marketing emails.

8. Children's Privacy

Teach English Creatively provides educational resources that may be used by teachers working with children.

Our professional website is intended primarily for adult teachers, tutors and educational professionals.

We do not intentionally require children to provide personal information directly through this website.

Teachers and other adults responsible for learners should ensure that any third-party educational platforms are used in accordance with applicable safeguarding requirements, privacy policies and age restrictions.

If we become aware that personal information relating to a child has been collected inappropriately, we will take reasonable steps to address the matter.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, accounting and tax obligations.

Purchase and financial records may need to be retained for several years in accordance with relevant requirements.

Customer support information is retained only for as long as necessary to manage enquiries and related matters.

Marketing information is retained until you unsubscribe, withdraw consent or it is no longer needed.

Where appropriate, information will be securely deleted or anonymised when it is no longer required.

10. Sharing Personal Information

We may share personal information with trusted service providers where necessary to operate our website, process purchases or provide our services.

We may also disclose information where required by law or necessary to protect legal rights, prevent fraud or respond to lawful requests.

We do not sell personal information.

Service providers are expected to handle personal data appropriately and in accordance with applicable legal requirements.

11. International Data Transfers

Some of our service providers may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate legal safeguards are in place, as required by UK data protection law.

These may include applicable adequacy regulations or approved contractual safeguards.

12. Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Be informed about how your personal information is used.

  • Request access to personal information held about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information in certain circumstances.

  • Request restriction of processing.

  • Object to certain processing activities.

  • Request data portability where applicable.

  • Withdraw consent where processing relies on consent.

  • Be protected by applicable rules concerning solely automated decisions with significant effects.

These rights are subject to relevant legal conditions and exceptions.

To exercise your rights, please contact:

thegobomethod@gmail.com

We will respond in accordance with applicable data protection requirements.

You also have the right to raise concerns with the UK Information Commissioner's Office (ICO):

https://ico.org.uk

13. Information Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

These measures may include secure website connections, access controls and the use of established third-party service providers.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

14. Links to Other Websites

Our website may contain links to external websites and educational platforms.

We are not responsible for the privacy practices of websites operated independently by third parties.

We recommend reviewing their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.

The latest version will be published on this page with its updated date.

16. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Teach English Creatively — The Gobo Method

Email: thegobomethod@gmail.com

Website: https://teachenglishcreatively.com

Teach English Creatively — Where grammar grows into stories.